Payment follow-up

Every reminder sent, every response received, every agent action stays reviewable in a per-case timeline — never a black box.

Analyze your receivablesSee how Repaid works

Without tracking, a sent reminder is a forgotten reminder

Have we already followed up with this client this week? On which channel? Did they respond? Without a centralized history, these questions rely on one person's memory — not on data.

A timeline per case, not a shared inbox

Repaid logs every communication sent and received, every status change, every negotiation action — with the reason and the next planned action. Your whole team sees the same history.

AI activity log
Every agent action visible with its reason and its planned next step.
Full communication history
Every email, SMS, and WhatsApp message stays tied to the debtor and their case.
Real delivery status
Sent, delivered, or failed — reflected honestly, never assumed successful.
Notifications on key moments
Important debtor response, human intervention needed, upcoming deadline.
01
Send
A reminder goes out — manual or automatic — and logs into the case.
02
Response
Any debtor response stays tied to the same case.
03
Action
The agent or your team acts — negotiation, payment plan, escalation.
04
Trace
Every step stays visible, with its reason, in the case timeline.

Frequently asked questions

Can I see who sent which reminder?
Yes, every action is attributed — to the AI agent or to a specific team member.
What happens if a reminder email fails?
The failure status is honestly reflected in the case, never shown as a successful send.

Keep every follow-up traceable

See your full follow-up history from your very first case.

Analyze your receivables