Repaid is built for business-to-business collections: a client relationship worth preserving, professional negotiation, and payment by Mobile Money with the balance paid out to you once the Repaid team has processed it, fee kept.
A B2B debtor is a customer — sometimes a recurring one. An aggressive reminder or the wrong tone can cost more than the invoice itself. B2B collections need context, not just pressure.
You define the agent's tone (professional, friendly, firm), the collection strategy (gentle, balanced, firm), and escalation rules. Repaid applies these rules to every exchange, never beyond them.
Configure the tone, the strategy, and let Repaid handle the follow-up.